Our hearts go out to our community and to everyone impacted by Covid-19. We are all in this together and we will get through this together.
Safety is our first priority, and our customer service team will continue to be available to assist with orders and questions. In order to protect the safety of our employees, some customer service representatives may be answering calls from home. Should this cause a delay in response times, we ask for your patience. The number to reach us for all inquiries remains 866-898-5461. You may also reach us by email or chat. We are working to respond to all emails within 24 hours and answer all chat messages as soon as we can.
Our retail location is closed as of right now, our online store is fully operational. We offer curbside pickup at our retail shop and free local delivery in area code 11777. We have sanitized our shop and we have ensured that are employees working at our retail shop are healthy. Everything we ship is cleaned and sanitized and we are taking utmost care with handling your packages. Our delivery partners such as Fedex, UPS and USPS have been wonderful with doing the same.
Our warehouse is working to get all orders shipped but we are experiencing delays. We are also in close contact with our suppliers and as we monitor the situation, we will keep you up to date.
Our White Glove Furniture Delivery Companies are nervous about entering customers homes so we are experiencing a delay in furniture deliveries that require inside delivery and setup.
We appreciate your support during this time as we depend on our customers to keep Lavender Fields open.
Take care of yourselves, take care of each other, and be well.
Founder and CEO of Lavender Fields