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Home > Customer Service > Shipping Methods and Charges

Shipping Methods and Charges

Small furnishings, décor, loungewear, accessories and bedding are typically shipped via ground service UPS and USPS. If your item arrives damaged, please retain all packaging materials and contact us at 1-866-898-5461 within 24 hours of delivery to arrange for a replacement.

STANDARD SHIPPING

Standard shipping charges are based on the total price of an order and outlined in the chart below. Standard & Second day delivery charges apply to the 48 Contiguous States only.

Up to $30.00                 $4.95
$30.01 -$70.00              $5.95
$70.01-$125.00              $7.95
$125.01-$200.00            $9.95
$200.01-$300.00           $10.95
$300.01 -$500.00          $12.95
$500.01 -$750.00          $14.95
$750.01  and higher       $16.95

PO Boxes
Orders shipped to PO Boxes ship USPS Priority Mail.

Please note that free shipping promotions apply only to "standard shipping charges", based on the chart above.

Several of our product lines feature free shipping (within the 48 contiguous states only). If you order an item that offers free shipping in addition to one or more regular items, you will be charged only for the shipping costs for the regular shipping item(s). APO and FPO addresses may incur an additional charge. Free shipping and standard shipping charges does not apply to Hawaii and Puerto Rico. Please contact us for a shipping quote.

TWO DAY SELECT
Two day select delivery is available only for items that we have in-stock. The cost is an additional $19.95 over standard shipping cost calculations for orders shipped to the contiguous 48 states. Orders must be received at by 2:00 pm EST to be delivered within 2 business days. Second day express deliveries cannot ship on holidays and on weekends.
 
Certain items are not available for second day delivery. Oversized items such as rugs 6x9 or larger and lighting will have an additional surcharge. Please contact us directly if you have any questions and if the items you would like to order may ship express.
 

Delivery times

We make every effort to get your merchandise to you as soon as possible. Items that we have in stock ship within 4 business days. Many of our items are custom made or ship direct from our vendors and artisans. Craftsmanship takes time, so please be patient as delivery times for these items will vary widely.

You can find a reasonable estimate of the delivery time as specified on every product page. It is important to note that these are estimated shipping dates only and can not be guaranteed by Lavender Fields. Occasionally issues arise that are beyond our control that may lead to additional production time, such as our manufacturers experiencing a backup in production or not having all materials on hand to complete your item(s). If this is the case you will be alerted as soon as we are made aware that any problem exists. At this time orders placed through our shopping cart will all be shipped by the same method selected at checkout (with the exclusion of freight shipped items). If you wish to split the shipping please contact us to place the order by phone.
 

Backorders

Lavender Fields strives to stock most items, but every so often customer demand exceeds our supply. If after placing your order you receive an emailed backorder notice, it will specify an approximate ship date for your merchandise. If you do not wish to wait until the due date you may cancel the order.
 
Lavender Fields follows the industry standard "30 Day Rule" pertaining to delayed delivery of your order This rule states that you understand the posted shipping timeframe estimates for each product ordered, and accept the estimate as part of the terms of sale. In the case where a ship date changes or is delayed longer than 30 days past the estimate for the product, you will be notified by email and given the option to cancel or change your order.
 

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